
Salary Range: $40,000 - $50,000, depending on experience.Įqual Opportunity Employer including veterans and individuals with disabilities.
#Mid atlantic finance hours of operation software#
Moderate to thorough knowledge of computer software applications and proven self-starter.Excellent communication and interpersonal relations skills.Generally, one to five years of customer service or call center experience.Customer service experience preferred or training/experience in banking or finance industry.Supports online inquiries and provide customer support for Digital Banking users. Provides payoff quotes to customers as needed. Completes administrative duties to support the day-to-day operations of the association.Complete noncash forms as needed for internal adjustments and transfers to Finance. Serves as the first point of contact for new prospects matching them with the right team member. Takes ownership of customer inquiries and addresses them promptly.

Ensures that existing and potential customers receive prompt, courteous service.Assist callers with routine inquiries and requests. Receives telephone calls promptly, professionally, and courteously.Performs a wide variety of customer-facing duties primarily focused on providing excellent service to phone customers.Īreas of Responsibilities include but not limited to: They are successful at promoting our products and services. They are responsible for processing customer convenience service requests as well as handling general account inquiries. Position Description: Customer Care Specialists have expertise in providing account information to customers through phone inquiries and email communications. To view locations, visit Locations | Horizon Farm Credit (). * *Two positions available, qualified candidates may work in any available Horizon Farm Credit branch location.
